Contract Senior Billing & Collections Associate

Location: Canton, MA
Job Type: Full-Time
Industry: Financial Services / Insurance

Contract Length: 6 plus months

About the Opportunity

A well-established organization in Canton, MA, is seeking an experienced Senior Billing & Collections Specialist to join its accounting and finance team.

The ideal candidate will have a strong background in accounts receivable, business-to-business collections, cash application, and account reconciliations. This position requires excellent attention to detail, strong analytical skills, and the ability to research and resolve billing and payment discrepancies.

Key Responsibilities

• Manage accounts receivable and collections activities, including following up on outstanding balances and overdue payments.
• Process and accurately apply incoming payments to customer accounts and invoices.
• Perform account reconciliations to ensure accuracy of payments, invoices, and outstanding balances.
• Research and resolve payment discrepancies, unapplied cash, short payments, and billing issues.
• Review accounts receivable aging reports and proactively address outstanding balances.
• Maintain accurate financial records and documentation of collection activities.
• Work closely with internal accounting, finance, and billing teams to resolve account issues.
• Communicate professionally with customers and internal departments regarding payment status and account discrepancies.
• Assist with month-end closing activities and accounts receivable reporting.
• Identify opportunities to improve billing, collections, and cash application processes.

Qualifications

• 4+ years of experience in accounts receivable, billing, or collections preferred.
• Hands-on experience with collections, cash application, and account reconciliations strongly preferred.
• Strong understanding of accounts receivable processes and accounting principles.
• Experience researching and resolving complex billing and payment discrepancies.
• Proficiency in Microsoft Excel and accounting or financial systems.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication skills and ability to work effectively with internal teams and customers.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience in insurance, financial services, or a similar industry is a plus.

Ideal Candidate

We are seeking a detail-oriented accounting professional who enjoys problem-solving and has experience managing the full accounts receivable process. The successful candidate will be comfortable handling collections, posting payments, reconciling accounts, and resolving discrepancies independently.

Why Apply?

This is an excellent opportunity for an experienced accounts receivable professional to contribute to an established organization while utilizing their expertise in billing, collections, cash application, and financial reconciliations.