Contract Medical Administrative Assistant

Company Description:

Our client is a leading healthcare provider dedicated to serving the Cape Cod community with excellence in patient care. We are committed to providing comprehensive medical services with compassion and professionalism.

Job Description:

As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our healthcare facility. You will be responsible for performing a variety of administrative tasks to support our medical staff and ensure efficient patient care delivery. This position requires excellent organizational skills, attention to detail, and a customer-focused mindset.

Responsibilities:

1. Patient Reception: Greet patients and visitors in a courteous and professional manner, providing assistance and direction as needed.
2. Appointment Scheduling: Schedule patient appointments, ensuring accuracy of information and efficient use of provider time.
3. Medical Records Management: Maintain electronic health records (EHR) accurately and securely, ensuring compliance with HIPAA regulations.
4. Insurance Verification: Verify patient insurance coverage and benefits, obtaining pre-authorizations as necessary.
5. Billing Support: Assist with billing inquiries, processing insurance claims, and coordinating payment arrangements with patients.
6. Administrative Support: Provide administrative support to medical staff, including managing phone calls, correspondence, and filing.
7. Patient Communication: Communicate with patients regarding appointment reminders, test results, and other relevant information in a professional and compassionate manner.
8. Quality Assurance: Assist in maintaining quality assurance standards and compliance with regulatory requirements.
9. Team Collaboration: Collaborate with healthcare providers, nurses, and other staff members to ensure seamless coordination of patient care.

Qualifications:

• High school diploma or equivalent required; associate degree or certificate in healthcare administration preferred.
• Proven experience in a medical office setting or similar administrative role.
• Proficiency in electronic health record (EHR) systems and MS Office Suite.
• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Knowledge of medical terminology and insurance billing procedures preferred.
• Compassionate and customer-focused attitude towards patient care.