Up to $52K!
Provide the highest quality telephone, online, and live chat technical pre-sales and post-sales support for products to customers, partners and employees.
Confirm Customer issues are recorded meticulously, attention to detail is required
Qualify product(s) in question for a returned materials authorization
Complete quarterly management based objectives
Meet or surpass quarterly goals
Regularly participate in training and educational initiatives
Knowledge of computers
Understanding of Networks
Understanding of TCP/IP
Excellent Customer Service and call center skills required
Bilingual candidates are preferred: English and Spanish or Portuguese
2 shifts available
8:30 a.m. to 5:00 p.m. (EST) and 10:30 a.m. to 6:00 p.m. (EST)