I have a Customer Service position in Rockland that is looking for someone French speaking. The company is international and this position will be conversing in both English and French. This is a contract position.
Tasks:
- Speaks with customers, internal departments, sales & shipping regarding orders
- Answers all incoming customer calls efficiently
- Recommend Process Improvement
- Keep up to date with all promotions to effectively answer internal/external calls appropriately
- Support all sales areas with questions and concerns
- Maintain accurate information regarding telephone conversations
- Computer fluency
Desired:
- Excellent communication skills
- Fluent in English and French
- Warm pleasant phone personality
- Follow through and detailed oriented
- Customer service experience